need to talk to a live person [on hold]

need to talk to a live person [on hold]

need to talk to a live person is there a way to do that?

[contact details removed]

there is a software issue with connecting with the server the people that set it up initially told me how to fix it but i forgot and i cant get them on the phone so i need someone to tell me what to do preferable someone on the phone that can walk me through the deal so i can write it down for future reference

http://ift.tt/2AvncRx

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